Description
Lutheran Social Services of the South, Inc. dba Upbring
Equal Employment Opportunity/M/F/disability/protected veteran status.
Well-Being Zone Family Advocate
US-TX-Austin
Job ID: 2026-7021
Type: Regular Part-Time
# of Openings: 1
Category: Strategic Program Initiatives and Integration
Upbring
Overview
At Upbring, our team is united by a shared mission: to break the cycle of child abuse and advance the wellbeing of children, families and communities, empowering them to thrive. As servant-leaders, we lead by example, working passionately to create a brighter future for those we serve. Every day, we strive to embody our core values:
- We are Warriors: Fierce, resilient, and courageous, we face challenges head-on with unwavering loyalty and passion.
- We are Servants: We dedicate ourselves to serving others, empowering those around us to thrive.
- We are Family: We work together as a supportive, caring community, creating a sense of belonging and strength.
Joining Upbring means becoming part of a family of passionate individuals who are fearless in their pursuit of lasting change. Together, we are making a difference, one life at a time.
Your Mission in Action
The Well-Being Zone (WBZ) Family Advocate serves as a trusted partner to children, parents, and caregivers by providing family-centered advocacy, prevention-focused support services to promote child safety, strengthen family stability, resource navigation, and relationship-based support within the Well-Being Zone model. The role focuses on strengthening protective factors, reducing family stressors, and increasing access to community resources that promote safety, stability, and overall family wellbeing. Combined direct case management, community partnership engagement, and working collaboratively with families, internal teams, and partners to deliver holistic, strengths-based services.
This is a part-time position and will work no more than 29 hours per week.
Responsibilities
- Build trusting relationships with families accessing the Well-Being Zone
- Conduct strengths-based assessments and develop family action plans
- Provide ongoing case management, including regular contact, progress monitoring, and goal support
- Provide advocacy, warm referrals, and direct linkage to community resources
- Collaborate with schools, Upbring programs, and community partners
- Assist with crisis stabilization and short-term intervention when needed
- Maintain accurate documentation in accordance with agency standards
- Other duties and projects as assigned
Qualifications
Minimum Qualifications
- Bachelor's degree in social work, Psychology, Counseling, Human Services, or related field
- Experience working with children and families in a community or social services setting
- At least 21 years of age
- Valid Texas driver's license, reliable transportation, and auto insurance
- Strong communication, documentation, and advocacy skills
Preferred Qualifications
- Master's degree in social work, Counseling, Psychology, or closely related field
- Five (5) or more years of experience in community service working with at-risk children and families
- Experience in community-based prevention or family wellbeing programs
- Bilingual (English/Spanish), based on community needs
- Knowledge of trauma-informed and family-strengthening models
Travel
- This position may be required to travel up to 20%
Perks at Upbring
- Competitive PTO & paid holidays
- Health, dental, vision insurance & more
- 403(b) Plan
- Employee Assistance Program
- Discounted Gym Memberships
- This position requires sitting and looking and using a computer for long periods of time
- Position will have exposure to children
- Position requires frequent standing, walking and time being mobile to coordinate events
- Lift, push, pull, move up to 50 lbs.
Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
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