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- Senior Business Operations Manager
Description
Reports to: EVP, Business Development
Salary: $80,000–$90,000
About the Role
News Revenue Hub is seeking a Senior Business Operations Manager to serve as the operational engine of the Business Development team during a critical period of growth and transition. This is a new role at the Hub — a senior individual contributor role with supervisory responsibility, designed for an experienced operations leader who is equally comfortable building systems as they are engaging with the business.
The Senior Business Operations Manager owns NRH’s operational infrastructure — from CRM strategy and pipeline management to contract operations and cross-functional coordination. Success in this role means that Business Development leadership can focus entirely on high-value revenue work, confident that the operational foundation beneath them is reliable, well-documented, and continuously improving.
This role requires someone with a track record of building complex operational systems end-to-end, exercising independent judgment in fast-moving environments, and leading others toward clear operational outcomes. You will work closely with the EVP of Business Development and, as needed, the CEO.
Full job outline and application here: https://job-boards.greenhouse.io/newsrevenuehub/jobs/5989771004
Requirements
Qualifications
- 6+ years of experience in business operations, sales operations, or a similar role
- Prior experience managing or supervising direct reports or contractors
- Demonstrated experience working within a sales or business development team
- Experience managing—not just supporting on—contracts, renewals, or client operations
- Strong organizational skills and a bias toward follow-through
- Comfortable in a fast-paced environment where priorities can shift
- High comfort level with CRM systems; Salesforce experience strongly preferred
- Excellent written and verbal communication skills
Preferred
- Experience in a nonprofit or mission-driven organization
- Experience supporting remote teams or distributed operations
- Familiarity with tools such as Jira, Google Drive, or similar project management platforms
Nice to Have: Marketing Interest or Experience
We are not hiring a marketer, but we are interested in candidates who bring some curiosity or experience in this area. As the role evolves, there may be opportunity to contribute to how NRH shows up in the market. Candidates who can demonstrate any of the following will stand out:
- Experience owning or contributing to an organization's newsletter, content calendar, or social media presence
- Comfort with outbound email marketing tools or campaign coordination
- Interest in brand storytelling, audience development, or thought leadership content
- Experience running conference sponsorships, event marketing, or experience with in-person brand presence
